1.  Non-Refundable, Non-Transferrable Deposits:

• When booking a ticket for a Design & Dine event, you pay a non-refundable and non-transferrable deposit that covers the full cost of our painting workshop.
• This deposit secures your spot and is essential for planning and delivering our bespoke events.

2. Ticketing Terms:

• All ticket sales are final. Similar to purchasing tickets for festivals, concerts, or theatre performances, once a ticket is purchased, it cannot be refunded, transferred, or exchanged.
• Design & Dine cannot accept responsibility for changes to participants’ personal circumstances that prevent attendance.
• We cannot accommodate cancellations, date changes, or any alterations to your booking. Your ticket is exclusively for the specific date and time you select.

3. Food and Beverage Costs:

• Your ticket covers only the painting workshop. Food and beverages are not included in the deposit paid on our website. Food and beverage packages are paid for directly to the venue at the event.

4. No-Show Policy:

• If you are unable to attend the event for any reason, your deposit will not be refunded or transferred to another event. We appreciate your understanding, as each event is uniquely tailored to a specific date and group size using custom materials purchased for that event.

5. Corporate and Private Event Bookings:

• For private and corporate event bookings, all payments are strictly non-refundable. However, in the event of an emergency, one reschedule is permitted, provided that at least 4 days’ notice is given prior to the original event date.

6. Why We Have This Policy:

• Our events are carefully planned based on ticket bookings, and last-minute cancellations or changes can create significant logistical challenges and financial loss for our small business.

Thank you for your understanding and for supporting our small business.

This policy ensures that we can continue offering unique and high-quality experiences.